The City of Palm Springs Good Neighbor Policy is in effect from 9:00 PM to 8:00 AM seven days a week. Outdoor music, loud noise (including talking) is not allowed. Further, any music that can be heard past the property line is strictly forbidden in all Palm Springs STR 24 hours/day. If for any reason we are notified by the City of Palm Springs/Police about noise disturbance or any disturbances at the home, we have the right to immediately cancel your stay and have you vacate the premises. Any fines imposed will be paid by guests.

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PLEASE ENSURE ALL HOME ACCESS DEVICES AND MIRALON AMENITY ACCESS CARDS ARE RETURNED TO THE KITCHEN DRAWER BELOW THE COFFEE MAKER:

• 1 GARAGE DOOR OPENER

• 1 MIRALON AMENITY ACCESS CARD

INSIDE

1. Bedding: Please leave all sheets and blankets on the beds.

2. Towels: Please leave used towels on bathroom floors.

3. Dishes: Please wash and put dishes away. Run dishwasher if needed.

4. Food/Drink: Please remove all personal food and drink from refrigerator, cupboards, and wine refrigerator.

5. Trash: Please place all trash and recycle in the appropriate bins located to the right of the garage before you leave.

6. Lights: Please turn off all lights.

7. TVs: Please log out of all streaming services and turn off TVs. Please make sure remotes are where you found them.

8. Entry Ways: Please ensure all windows and doors are closed and locked. Please close all window shades.

9. Garage Entry/Amenity Cards: Please make sure all home access devices and Miralon amenity access card (1 garage door opener, 1 Miralon access card) are left in the kitchen drawer below the coffee maker.

OUTSIDE

1. Umbrellas: Lower and secure.

2. BBQ: Please ensure gas is turned off.

HELPFUL REMINDERS

1. Personal Belongings: Check under beds, closets, couch, and outdoor spaces.

2. Please message through Airbnb should anything be damaged, broken or lost during your stay. *Additional cleaning/replacement fees may be charged.

IN CASE OF AN EMERGENCY, CALL 911

HOSPITAL/URGENT CARE
Home Address: 822 Fountain Drive, Palm Springs, CA 92262

Desert Regional Medical Center
1150 N Indian Canyon Dr.
Palm Springs, CA 92262
(760) 323-6511
EMERGENCY ROOM OPEN 24/7

City of Palm Springs Police (760) 323-8116

Fire Department (760) 323-8181

CA Poison Control Center (800) 222-1222

Animal Control (760) 323-8151

Vet ER Center of Redlands (24/7) (909)793-5999

We reserve the right to access the property if we feel the property is at risk in any way. This includes but is not limited to, over occupancy, emergency maintenance, Airbnb guest agreement violations, and violations of the City of Palm Springs or Miralon bylaws.

We understand accidents happen. During your stay, should something break, be damaged, stained or lost, please reach out to Steven.

This home has a BBQ Grill located in the backyard that uses natural gas. To light the grill:

1. Open lid.

2. Check that all burner control knobs are in the off position. Check by pushing in and turning knobs clockwise.

3. Turn the gas supply valve on behind the grill — the pipe attached to the house. (When the yellow knob is parallel with the house it is off, when it is perpendicular to the house the gas is on.)

4. Begin with burner 1 furthest to the left. Push the burner control knob in and turn it counterclockwise to the start/high position. ALWAYS IGNITE BURNER 1 FIRST. THE OTHER BURNERS IGNITE FROM BURNER 1.

5. Push and hold the electronic ignition button. You will hear it ticking.

6. Check that burner 1 is lit by looking through the cooking grates and through the cutout in the flavorizer bars

7. If the burner does not ignite, turn burner control knob to the off position and wait five minutes to allow the gas to clear before attempting to light the burner again.

8. When burner 1 ignites, you can turn on burner 2 and 3.

9. When done grilling, push each burner control knob in and then turn clockwise all the way to the off position.

10. Turn gas supply valve off.

11. Clean the grill.

The home contains a Zwilling Enfinigy Drip Coffee Maker (please make sure top is securely closed before brewing), a Bialetti stovetop Italian Espresso Maker, and a small French press, in addition to a Bodum coffee bean grinder and milk frother. The cabinet above is stocked for your convenience with coffee filters, one container of medium roast coffee per stay, and a variety of sweetener options.

DOGS MUST BE APPROVED IN WRITING IN ADVANCE, NO EXCEPTIONS. If you are found with an unapproved pet, you will be asked to leave with no refund and subject to a $1,000 fine.

If you have been granted access for a dog, please do all you can to ensure no indoor accidents by taking him/her outside frequently. Please enter the dog run area from the door inside the garage and keep your dog on that side of the house to do its business; all poop should be picked up and discarded appropriately.

The Miralon dog park is open dawn to dusk. Dogs must be well-behaved and on leash anywhere on Miralon property outside of the immediate house. Any pet owner found not abiding Miralon rules will be asked to leave with no refund and will be subject to a $1,000 fine.

A dog gate is stored in the Laundry Room next to the dryer for your use when out of the house. If there are any accidents inside the house, please alert Grand Welcome immediately and clean it correctly. We reserve the right to charge for carpet and other cleaning post-stay, as agreed upon prior to allowing the dog.

Stored under the kitchen sink.

• To turn on fire pit, push in gas dial and turn right and simultaneously push in ignitor.

• Hold gas on until the heating coil has time to catch, then release buttons.

• To turn off fire pit, turn off gas dial completely.

• Please DO NOT use the fire pit if any wind is present. You are responsible for your safety while using the fire pit.

Stored in the bottom left cabinet across from the garage house entry door.

This home has a maximum overnight guest count of five registered/approved guests. There is a daytime maximum occupancy of eight guests. No parties or large gatherings allowed at any time of day or night.

When you arrive, the front gate will be unlocked. Please leave it unlocked during your stay unless you are at home, so the maintenance crews can access the exterior of the house for their weekly scheduled visits.

House
An access code for the front door will be provided prior to your arrival.

Garage
There is one garage door opener for your use, located in the top drawer below the coffee maker.

Miralon
To access the community pools, gym, yoga studio, and bathrooms you need the white keycard, located in the drawer below the coffee maker.

For stays of longer than two weeks, housekeeping is required and has been coordinated and communicated prior to your arrival.

Instruction Manuals for most appliances can be found in the narrow drawer to the immediate top left of the wine refrigerator.

The kitchen has been thoughtfully stocked with the kinds of appliances that help make vacations special. From a waffle iron to citrus juicer to popcorn popper and so much more, we appreciate your treating these items carefully, washing them properly (do NOT put in dishwasher if you’re uncertain) and replacing everything where it was originally found. Our cleaning crew has photographs of where everything belongs; we know that accidents happen but if you do not alert us in advance, you will be charged additionally if an item is found missing or broken.

For use during your stay, a full-sized washer and dryer are in the laundry room and eco-friendly detergent and other supplies are provided for your convenience in the cupboard above. Please be sure to note the drawer for detergent is located at the back of the washing machine.

For pool, gym, or yoga studio access, please use the keycard.

For charging electric vehicles, you must stay with your car while charging. You cannot leave it overnight.

Hours at Mirabar and the Café adjust according to season. Please see signage on the front door for the most up to date hours.

Dog park and U-Pick-It garden are not locked. Please be respectful of your neighbors.

The 7 miles of walking paths can be accessed from many points in the community.

A community Bocce court is located behind the gym, and a complementary set of Bocce balls is located in the cupboard across from the garage door. Thank you for ensuring all contents of the set are cleaned before putting back into the carrying case to be returned.

You may play your own music through the TVs by connecting via Bluetooth. Music cannot be played outdoors in compliance with City of Palm Springs loud noise ordinance requirements at any time of day.

A monitor and wireless printer/paper are provided for your convenience. Plug the HDMI cord that is attached to the monitor into your computer; the monitor will mirror your screen. It does not include a camera so you must use your own machine for video calls.

They will be outside in place when you arrive and can stay outside for the duration of your stay. Should it get very windy, sandy or start to rain, please bring them inside. They can be put back outside when the weather has ended.

Garage parking is available for one car, and two cars can park on the driveway once the garage spot is taken. No overnight street parking is allowed per Miralon community rules. 

The pool at the house is called a spool, which is both a pool and a spa. If you’d like it heated during your stay, please reach out to Steven. The fee is $70/day. To turn on the spa, there is a control panel in the back of the house by the pool equipment. Lift the cover, hit the button labeled “spa” quickly; the red light will turn on and the spa will come on in a few minutes. To turn off, simply hit the same button.

The pool is cleaned 2x/week but may look dirty due to wind and sand. There is a pool skimmer located in the garage for your use.

Towels for pool use can be found in the bottom cupboard of the laundry room. Please do not use bath towels at the pool.

THIS IS A COMPLETELY NON-SMOKING PROPERTY. NO SMOKING INSIDE THE HOME OR ON THE PROPERTY GROUNDS; INCLUDES CIGARETTES, VAPING, CIGARS, MARIJUANA.

The living room and each bedroom is equipped with a Samsung smart TV and remote.

Click on the upper left Power button. Samsung TV Plus is available but any in-app purchases are disabled. For all streaming services, guests need to use their own login information to access. Please remember to log out before departure.

To turn off the art on the TV, hold the power button down for a few seconds.

Select mode, use arrow keys to adjust. Please do not lower the cooling function to less than 73 degrees or it will freeze the system and you will be without HVAC for 48 hours until the lines defrost.

Please Note: During hot summer months, all doors and windows should be kept closed at all times. We also recommend keeping blinds closed during daylight hours. These steps will help keep the house cool and allow the AC unit to perform correctly.

The city does trash pickup every Wednesday morning. We offer white glove trash removal for our guests, meaning you do not have to move the bins into the street on pick up day; the garbage team has the code and will collect and replace the bins. Bins are located on the right side of the house behind the gate. Please put recyclables in the blue container and garbage in secured bags in the trash container.

There is a vacuum for light cleaning in the office closet. Please do not use this vacuum outside.

The house has a Pure Elements salt-free water conditioning system throughout; the kitchen sink has an additional spout for Reverse Osmosis and Remineralized water; The ice is made from this water.

All service companies need access to the property (front and back yard) so please DO NOT lock the front gate unless you are home. Please do not be alarmed should you see workers on the property. Schedules may vary depending on weather conditions. Most services are performed within 30 minutes.  You do not need to be present for these services.

Pool Service:
Monday  and Thursday

Landscape Services:
Monday

Exterminator (outside only):
1st Friday/month

Network: SpectrumSetup-54D6

Password: mastervalue444

You are in the desert with potentially new-to-you kinds of bugs. The exterminator comes monthly, but we still get some little critters inside from time to time including crickets and little spiders. Please discard if you see any in the house. Also, there are coyotes and hawks so please do not leave dogs unattended outside.